Last updated: February 2026

Vital Foods (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.vitalfoods.ae, in accordance with applicable data protection laws in the United Arab Emirates.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Vital Foods Factory LLC. operates this website.
If you have any questions about this Privacy Policy or how we handle your personal data, you may contact us at:

Email:  info@vitalfoods.ae 
Website: https://www.vitalfoods.ae
Location: United Arab Emirates

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal identification information (such as name, email address, phone number)

  • Contact details submitted through enquiry or contact forms

  • Technical data, including IP address, browser type, device information, and operating system

  • Usage data, such as pages visited, time spent on the website, and referring URLs

  • Comments and feedback submitted on the website (if enabled)

  • Cookies and tracking data (see Cookies section below)

We only collect personal data that is necessary for legitimate business and operational purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate, maintain, and improve our website

  • To respond to enquiries and communicate with users

  • To provide customer support and requested services

  • To process transactions or orders (if applicable)

  • To monitor and analyze website performance and usage

  • To protect against fraud, spam, and security threats

  • To comply with legal and regulatory obligations

4. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

After approval of your comment, your profile picture may be visible to the public alongside your comment.

5. Media Uploads

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images published on the site.

6. Cookies

Our website uses cookies to enhance user experience.

  • If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.

  • A temporary cookie may be set when you visit the login page to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • Login cookies last for two days, and screen preference cookies last for one year. Selecting “Remember Me” will extend login persistence to two weeks.

  • Editing or publishing an article may create an additional cookie indicating the post ID, which expires after one day.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Embedded Content from Other Websites

Articles on this site may include embedded content (such as videos, images, or maps). Embedded content from other websites behaves in the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, especially if you are logged in to their platform.

8. Third-Party Services

We may use trusted third-party service providers to support our website operations, such as:

  • Website hosting providers

  • Analytics services (e.g. website performance monitoring)

  • Email or communication tools

  • Security and spam detection services

These third parties only have access to personal data necessary to perform their functions and are obligated to safeguard your information.

9. Who We Share Your Data With

We do not sell, trade, or rent personal data to third parties.

If you request a password reset, your IP address may be included in the reset email for security purposes.

We may disclose personal data if required by law, regulation, or legal process.

10. How Long We Retain Your Data

  • Comments and related metadata may be retained indefinitely to enable automated approval of follow-up comments.

  • Personal information submitted through forms is retained only as long as necessary to fulfill its purpose or comply with legal obligations.

  • Registered users (if applicable) can view, edit, or delete their personal information at any time, except for usernames.

11. Your Data Protection Rights

Depending on applicable laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction or update of your personal data

  • Request deletion of your personal data

  • Request an exported copy of your personal data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@vitalfoods.ae .
Certain data may be retained where required for administrative, legal, or security purposes.

12. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services, which may process data outside the UAE using secure and compliant systems.

13. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed.